Batik77 Privacy Policy – Protecting Our Users' Information
Your privacy is batik77's top priority. This document clearly explains how we collect, use, store and protect your personal information when you use our platform.
Last updated: 2026. Applies to all registered users and visitors of the batik77 platform.
1. Information We Collect
When you use the batik77 platform, we collect several categories of information to ensure the service runs properly and to continuously improve your experience. Below are the types of information we collect:
Account Information
During registration, you are required to provide your full name, email address, phone number and date of birth. This information is used to verify your identity, manage your account and ensure that only eligible users can access the batik77 platform.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type, IP address and session data when you visit or use the platform. This information helps us diagnose technical issues, improve mobile compatibility and keep your account secure.
Payment Information
To process deposits and withdrawals in MYR (RM), we collect transaction-related information such as the payment method used (DuitNow, FPX, Boost), account holder name and transaction reference number. We do not store full credit or debit card numbers in our systems.
Usage & Activity Data
We record information about how you use the platform, including pages visited, games played, session duration and actions taken. This data is used to analyse usage patterns and improve the overall experience for batik77 users.
2. How We Use Your Information
Batik77 uses the information collected for the following purposes, which are legitimate and necessary for the operation of the platform:
- Managing user accounts and processing new registrations.
- Processing deposits, withdrawals, and all financial transactions in MYR.
- Verifying user identities to meet applicable legal compliance requirements.
- Providing accurate and effective customer support when users contact us.
- Sending account-related notices, system updates or important policy changes.
- Detecting and preventing fraud, unauthorised access or misuse of the platform.
- Analysing aggregated usage data to improve the functionality and content of the batik77 platform.
- Complying with legal obligations and the requirements of relevant authorities.
We will not use your information for purposes beyond those stated above without your prior consent, except where required by law.
3. Cookies & Tracking
The batik77 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login, session management and security. Without these cookies, the platform cannot function properly.
- Performance cookies: We collect information on how users interact with the platform, helping us identify areas for improvement.
- Preference cookies: Storing user preferences such as language and display settings to deliver a more personalised experience.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and your experience on batik77.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All batik77 user data is stored on servers protected by SSL encryption and strict technical security measures. Access to personal information is restricted to staff and systems that require it for legitimate operational purposes.
Account and transaction information is retained for as long as your account is active or as required to fulfil our legal and business obligations. When data is no longer needed, it will be deleted or anonymised in accordance with our security procedures.
Third-Party Sharing
Batik77 does not sell, rent or share users' personal information with third parties for marketing purposes without your consent. However, we may share information with the following parties in certain circumstances:
- Payment service providers that process MYR transactions on our behalf, subject to strict confidentiality agreements.
- Government authorities or law enforcement agencies where required under applicable Malaysian law.
- Third-party technical service providers that assist in operating the platform infrastructure, provided they comply with the data protection standards we have set.
In all such cases of sharing, we ensure that the receiving party is bound by confidentiality requirements equivalent to batik77's privacy policy.
5. User Rights & Policy Changes
Your Data Access & Control Rights
As a batik77 user, you have the following rights regarding your personal information:
- Right of Access: You have the right to know what personal information we hold about you and to request a copy of that information.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request prompt correction.
- Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to legal and operational requirements that may oblige us to retain certain records.
- Right to Object: You may object to the processing of your information for specific purposes, including direct marketing.
To submit any request relating to your privacy rights, please contact the batik77 support team by email at: [email protected]. We will process your request within a reasonable timeframe in accordance with applicable law.
Changes to This Privacy Policy
Batik77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices or legal requirements. Users will be notified of significant changes via an in-platform notice or email. Continued use of the platform after any policy change constitutes acceptance of the updated terms. We recommend users review this page periodically to stay informed about how we protect your privacy.
If you have any questions about this Privacy Policy or how we handle your data, please refer to FAQ page us or contact the batik77 support team directly.
Questions About Your Privacy?
The batik77 team is happy to clarify any aspect of this Privacy Policy. Contact us or visit the FAQ page for quick answers on account security and user data protection.